Questions Regarding Carlilock's Contact Forum and Data Handling

A pal of mine is asking whether carlilock keeps sensitive data and has taken over the contact forum for carlilock. Here’s what he received:

This message was sent via the Get Help link. IP Address: 85.183.14.193 Submitted by: sdfsdf Email: Gender: T Account Type: NA Message dfgdfg Browser User Agent: opera/9.80 (windows nt 5.1) presto/2.12.388 version/12.15 So…now there are a few questions… Why the hell does carlilock saves my IP adress in cleartype?!? And i dont know what problem needs the gender to resolve?!